Genève Aéroport received the « Voice of the Customer » award from the ACI (Airport Council International) and was rewarded for listening to passengers through its satisfaction surveys, despite the pandemic.

To meet the needs of passengers and the population of Geneva, m3 SANITRADE has opened a COVID-19 screening centre located at Terminal T2 of the airport in collaboration with the canton. In December 2021, it moved to new premises a few minutes away.

Genève Aéroport ended the year 2020 with a historic loss of 129.5 million CHF, compared to a profit of 84.1 million CHF in 2019. Faced with this financial situation, a new bond loan of 180 million CHF over a period of ten years was launched.

Air Serbia introduced two weekly flights between Geneva and Belgrade, starting 1^th March 2021. The schedule provides for two flights per week, on Mondays and Fridays, with an Airbus A319 type aircraft, with a capacity of 144 seats.

Genève Aéroport took part in the Back in the Air summit with approximately fifty representatives from the aviation, economy and tourism sectors. At the end of this event, three key demands were transmitted to the Federal Council in order to restore the freedom of travel.

For a whole night, the lights of the runway, the tarmac and the satellites were extinguished. Night work was suspended. The airport participated in the « La nuit est belle! » event to raise public awareness of light pollution.

Based on the « Road Map Sustainable Aviation » study, carried out by the Aviation Research Center Switzerland (ARCS), Genève Aéroport and various players in the aviation sector adopted a declaration of intent in favour of reducing greenhouse gas emissions at the level of the objectives set for 2050.

Genève Aéroport was chosen as the gateway for Presidents Joe Biden and Vladimir Poutin and their delegations for the diplomatic summit. On this occasion, the Geneva apron witnessed 58 movements of Russian and American planes, including the US President’s Boeing 747 « Air Force One » and Vladimir Putin's Illiouchine II-96-300.

AirArabia launched two weekly flights between Geneva and Casablanca. The schedule provides two weekly frequencies on an annual basis, on Thursdays and Sundays.

Genève Aéroport is developing a new service to promote carbon offsetting of flights. For any offset flight, the airport invests an amount identical to that paid by the passengers, returned in full to the myclimate organisation.

Genève Aéroport's new public terrace offers an exceptional view of the tarmac, with the Jura range in the background. After going through a security check, visitors can observe the runway from end to end, 6 days a week during the high season. The official inauguration took place on 21 September, 2021.

The CAP2030 and Multimodal Platform projects consist of a major transformation of the airport by 2032. A Multimodal Platform will be built on the upper part of the CFF station and a new terminal of 45,000 m2 will be built on the esplanade opposite the main entrance to Terminal 1. The approval of the study credit makes it possible to really launch these two strategic projects.

Air Canada is restoring its connections with Geneva and offering three flights a week aboard its Boeing 787-8 Dreamliner.

Jérémy Desplanches, bronze medallist in the 200-metre medley at the Tokyo Olympics, was received as a true hero at the airport, as was swimmer Roman Mityukov.

The summer kept its promises in terms of air traffic. In July, scheduled/charter passenger traffic was 47% compared to the same period in 2019 and 58% in August.

A group of Afghan female cyclists landed on the Geneva runway. After the fall of Afghanistan to the Taliban, these athletes were candidates for political asylum in Switzerland, helped in their efforts by the International Cycling Union (UCI), the Vaud State Councillor Philippe Leuba and Genève Aéroport.

Genève Aéroport hosted the annual conference and the 31st General Meeting of Airport Council International (ACI) Europe Region. Participants discovered the East Wing in preview!

Following the decision of the United States to lift the ban on entry into the territory for vaccinated Europeans, United Airlines is restoring its flight from Geneva to Newark with a frequency of four connections per week.  The Geneva-Washington flight resumed on 17 December 2021.

The first Airbus A320neo from easyJet Switzerland has arrived at Genève Aéroport. This new-generation aircraft reduces carbon emissions by 15% and noise by 50% during take-off and landing phases.

More than 200 people took part in the passenger experience test, better known as the ORAT (Operational Readiness Airport Test), organised by Genève Aéroport before the entry into service of the new East Wing. A second test with nearly 500 volunteers took place on 4 December.

After ten years of work, the East Wing building, mainly dedicated to long-haul flights, was put into service on the occasion of a Geneva - New York flight by the company SWISS. The 520m long metal building has a parallelepiped design and can accommodate nearly 2’800 passengers per hour at departures and 3,000 at arrivals. The inaugural ceremony has been postponed to 2022 due to the Covid-19 situation.

Over the whole of 2021, Genève Aéroport welcomed 5,923,035 passengers, i.e. 5.8% more than in 2020, but 67.0% less than in 2019. After a first half-year with barely 13% of pre-crisis passenger traffic, the second half-year saw a marked upturn in traffic until the appearance of the Omicron variant at the end of November and the introduction of new travel restrictions by many countries.